Green Maze Support Ltd
Guiding you along the right path to Compliance
Telephone: 0191 234 22 33   
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Our Courses have been designed and developed to give you the necessary knowledge to understand the new Assessment Framework and how to remain compliant with the Health and Social Care Act / CQC.
They have been developed using the Care Quality Commissions (CQC) guidance materials and with the input from ex CQC Inspectors, with their input the courses give you a good insight into how the regulator inspects your service using triangulation and observational techniques.

The courses are suitable for: 
  • Nominated Individuals
  • Registered Managers
  • Compliance Managers / Staff
  • Practice Managers
  • Owners
  • Senior Staff

'How to get a top CQC Rating'
The course covers the following:
  • The CQC Inspection model
  • Simplifying the Key Lines of Enquiry (KLOE’s)
  • Evidencing against the 11 Fundamental Standards
  • The 5 Questions being reported on.
  • Intelligent monitoring and how to replicate it
  • Selling your service to the Inspector before the Inspection
  • Ratings – What Good and Outstanding services look like
  • How to aim for a top rating
  • Looking at best practice
  • Why staff matter and how to get the best from them
  • Preparing for change
  • How to evidence through Observation
  • How to carry out Observational Audits / reviews (using a CQC Inspectors methodology and guidance material)
  • Understanding CQC's new KLOES


Course Fee
Course fee is £220 per person including:
Refreshments, Lunch and all course materials (Bring a memory stick if you would like them electronically)
Course Time: 10:00 - 16:00
For dates and venues please:  

For 4 delegates or more why not let us bring the Training to you? This is more cost effective with prices starting at £850.
For more information please

Company Number: 07715923
 Telephone: 0191 234 22 33