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How to get a top CQC Rating and How to Conduct Observational Audits

Date: 19th March 2019
Start: 10:00 am
End:    4:00 pm
Location: IBIS Hotel

Address: 9 W Quay Rd
              SO15 1RA 


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'How to get a top CQC Rating'

The course covers the following:
  • The CQC Inspection model
  • Simplifying the Key Lines of Enquiry (KLOE’s)
  • Evidencing against the 11 Fundamental Standards
  • The 5 Questions being reported on.
  • Intelligent monitoring and how to replicate it
  • Selling your service to the Inspector before the Inspection
  • Ratings – What Good and Outstanding services look like
  • How to aim for a top rating
  • Looking at best practice
  • Why staff matter and how to get the best from them
  • Preparing for change
  • How to evidence through Observation
  • How to carry out Observational Audits / reviews (using a CQC Inspectors methodology and guidance material)
  • CQC New Key Lines Of Enquiry



    Course fee is £250 per person 
    including: refreshments, Lunch and all course materials
                    To Book onto the course please: 
    Here is what people say about our courses:
    "BRILLIANT course one of the best courses I have been on.  Thank you James.  Well done.  Look forward to the next course" 
    Adam Burnley Bourn Hall Ltd
    "Excellent insight into CQC. The course was one of the most informative and interesting that i have attended in 10 years!" 
    Gavin Roberts - Affinity Trust
    "I now feel prepared and dont feel worried about a CQC Inspector calling, thanks James for a great course!"
    Emma - Smiles Clinic
    For 3 delegates or more why not let us bring the Training to you? This is more cost effective with prices starting at £850 for 5 people.
    For more information please:  


Company Number: 07715923
 Telephone: 0191 234 22 33