Terms and Conditions of Booking
How to Book
It is possible to provisionally book a place on a course. To make a provisional booking, please call 01912 34 22 33 or
book online using the online course booking form - http://greenmazesupport.co.uk
Provisional bookings will expire after 10 working days or within 5 working days of the start date of the course, whichever is sooner, unless they have been confirmed.
To make a booking (or to confirm a provisional booking) the Course Booking Form must be completed and returned,
along with payment, to Green Maze Support at the contact details below:
Course Bookings Team, Green Maze Support, Brookside,
9 Kings Road South,
Tyne and Wear
The Training Course Booking Form is available after selecting the course you wish to attend on the Green Maze Training website at http://greenmazesupport.co.uk/Online-Booking-Form-%2A%2A%2A.php. / or can be returned by post to the
Please ensure you have read, understood and accepted the Conditions of Booking before you submit a booking. By
placing a booking you will be deemed to have read, understood and accepted them.
Methods of Payment: Payment of the course fees must be made in advance and should be made at the time of placing a booking.
Payment can be made by cheque payable to Green Maze Support, by credit/debit card by phoning 01912 34 22 33 or
online via the course booking page: http://greenmazesupport.co.uk
If required, an invoice can be issued. This must be specified on the Training Course Booking Form at the time of booking along with an official Purchase Order Number. Invoices must be settled within 14 days or in advance of the training
course, whichever is sooner. Please note that a booking is not secured until payment is received.
VAT: All payments quoted are inclusive of VAT.
Cancellation: Bookings can only be cancelled in writing by post or email.
Cancellations within 10 working days of the training start date will be charged the full course fee. Cancellations within 11 – 20 working days of the training start date will be charged 50% of the course fee. Cancellations within 21 – 30 working days of the training start date will be charged 25% of the course fee. Cancellations more than 30 working days in advance of the course will incur no charge.
Delegate Submission: It is possible to substitute an alternative delegate on any place booked at no additional cost.
Course Content and Programme Schedule: Green Maze Support reserves the right to alter the advertised schedule of courses, which may include cancellation of a course. Where Green Maze cancels a course, individuals with confirmed bookings on that course will be offered alternative dates. If none can be provided then a full refund will be given.
Green Maze Support reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high quality service or due to circumstances beyond our control.
Green Maze Support will not be liable for any losses or expenses, including consequential, arising from any such alterations or amendments to the programme content and schedule including cancellation.
Green Maze Support
9 Kings Road South
Tyne and Wear