Green Maze Support 

Guiding you along the right path to Compliance


How to get a top CQC Rating Course


The new Changes to CQC Inspections include the  6 themes that the CQC have deemed necessary for providers to improve on they are:

  1. System leadership, integration and information-sharing
  2. Information governance and data security
  3. Technology: For efficiency, accessibility and more person-centred
  4. Medicines: Basically medicine management
  5. End of life care: Delivering good quality care at the end of life
  6. Personalisation, social action and the use of volunteers

See below for course content.

The course Agenda   
   covers the following:


History of CQC and who is registered


Understanding the inspection model

What are the 11 Fundamental standards?

The 5 Questions being asked as part of the Inspection.

Mapping the standards to the 5 Questions

Evidence Matrix

Evidence that now demonstrates compliance for the 5 Questions

KLOE – key Lines of Enquiry

Why staff matter and How to prepare them

 Writing an Effective ‘Provider Information Collection’ (PIC) by utilising:

Identifying what you do Above and Beyond

How to conduct mock Inspections

Understanding SOFI (Short Observational Framework for Inspections)

How to carry out Observational Audits / reviews (using a CQC Inspectors methodology and guidance material)

Identify areas for improvement and the root cause from the video

On the day of inspection

First Impressions Matter

Time to Showcase your good work

Introductions (Who are the Inspection team?)

General house-keeping for everyone

After the inspection


Team brief

48 Hour Rule


Characteristics of Each of the 4 Ratings

How often you will be Inspected

Draft Report

Hints and Tips for achieving Outstanding

What constitutes outstanding?

Sharing Best Practice

Getting the most from the CQC Website

Course Fee

Course fee is £250 per person including:
Refreshments, Lunch and all course materials 
(Bring a memory stick if you would like them electronically)
Course Time: 10:00 - 16:00


For details of dates and locations: